Terms of Website, Privacy, Legal

By using our site, you confirm that, you have read and accept these Terms of Website Use and you agree to comply with them. If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

We take your Privacy very seriously and are dedicated to protecting and respecting your privacy.

This document explains our policy regarding processing of data we collect from you or you give us at cycling.tours, as well as outline how we store, collect and process your data within the terms of the General Data Protection Regulation (or GDPR, for short). Please read this policy carefully to understand what data we collect, how we collect and store it as well as what we use the data we collect for and our legal basis for doing so, as well as your rights regarding your personal data and how to exercise them.

Definitions

Throughout this policy we make reference to terms, we’ve outlined them here so you can reference and understand them.

Data controller

A controller determines the purposes and means of processing personal data.

Data processor

A processor is responsible for processing personal data on behalf of a controller.

Data subject

A natural person.

GDPR

General Data Protection Regulation, these are the regulations that govern how organisations collect, store and use personal data for citizens within the EU. You can find more information about the GDPR from the Information Commissioner’s Office

Personal Data

Personal data (as defined by the GDPR) any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example your name, passport number, home address or private email address. As well as online identifiers include IP addresses and cookies.

Processing

This means any operation or set of operations which is performed on personal data (or personal data sets) such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. This can be either by an automated process or a manual one.

Third Parties

Anybody that is not the data subject, controller, processor, or person directly under the authority by the controller or processor who is authorised to process personal data

In terms of GDPR we are a data controller. Meaning we make decisions on how your personal data is processed and for what purposes. You can contact cycling.tours by post at our trading address

If you have any matters about personal data or data protection you can contact cycling.tours on our contact us page

Transfer of Data Abroad. Data is not stored outside the EU

If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.

If we make any changes to our privacy policy in the future we will be update this page and, where appropriate, notify you by email. Please check back frequently to see any updates or changes to our privacy policy.

How to Make a Complaint

If you want to make a query, exercise one of your rights or make a complaint please contact cycling.tours by post at our office address or via the contact us form. If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioner’s Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.

Your Rights and Your Personal Data

Apart from a few exceptions that are outlined in the GDPR you have the following rights for your own personal data. The right to request a copy of the personal data which we hold about you; The right to request that we correct any personal data if it is found to be inaccurate or out of date; The right to request your personal data is erased where it is no longer necessary to retain such data; The right to withdraw your consent to the processing of personal data at any time, when the basis of us processing this data was based on your consent (as highlighted in the table above).

The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means); The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing; The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).

Your E-mail Address Your Name & Your Telephone, Your Browser Information, Your IP Address, Your Location Data Browsing Behaviour on our site

How Do We Collect This Information, You give us this information via our contact form. You may also give this to us if you enter your email into our newsletter signup form.

What We Use This Information For?

We will use this information to contact you regarding enquiries you make.

If you have given consent, we will also use your email address to send you information and offers we think you will enjoy.

If you have given permission, we may also use your email to display our own adverts to you.

Where Do We Store This Information?

We store this information with our Email Platform, Mailerlite. We also store this information in our Customer Relations Management tool: “Capsule CRM”. A copy of your enquiry form is also saved to the website’s database. Finally, your email is also saved in our email servers, as we use these to contact you for correspondence.

The above outlines exactly what personal data we collect from you, how we collect this personal data from you, what we use this personal data for, how we store this personal data and our lawful basis for processing each piece of personal data

Cookies Policy

It provides information on what cookies are, what kinds of cookies are used on cycling.tours as well as how to switch off cookies or remove them. If after reading this guide you require more information, please send cycling.tours a message on our contact form and we will be happy to assist you.

What Are Cookies?

Cookies are small text files that are stored in your desktop or mobile devices browsers. They are used by websites to remember things about you or store you preferences (for example they might store information which lets them understand who you are so you can remain logged into a user account). Cookies act as a memory for most websites, allowing the website to remember you and provide appropriate responses when you return, or to customise your experience of the site.

What Kind of Cookies Do we use?

We use the following cookies: Anonymous Analytics. Site Functionality Cookies. Site Behaviour Cookies. Third Party Cookies. Anonymous Analytics

These cookies are used to find out whether you have visited our site before, when you have visited the site and what pages you visit. They also give information on the type of device you are using to browse the site.

This information is anonymous and can’t be used to identify you, unless you were to use a user-unique page, which this site does not have.

We use this information for statistics purposes, letting us see how many people are visiting our site and what pages they are visiting, allowing us to make improvements to give you a better user experience and ensure you can find the content you are looking for.

These cookies are essential for the site to function correctly, they allow the site to remember important information such as whether you are signed in or not, what order you view comments on blog posts or display settings for a page.

These cookies allow us to track your behaviour on our site, allowing us to follow what you click or where you move your mouse on the pages you are on. This information will allow us to be able to identify you if, for example, you fill in a form with your email address.

We use this information to improve our site experience and identify whether customers might be having trouble using our site, so that we can make it easier for you to find the content you are looking for.

Third Party Cookies

There may be third parties (other organisations) that set their own anonymous cookies, they do this to track successes in the services they offer or to customise your experience. An example of this might be that if you click one of the social media share buttons, the social media platform that provided that button will record the click.

We have no control over, nor access to, these cookies. These other organisations also have no access to our cookies or the data they contain. These third parties will have their own privacy policies that you will be able to view more information.

How Do I Turn Cookies Off?

Most browsers offer the functionality required to refuse cookies, whether in general or just for specific websites. You should note however that some cookies are essential for full functionality use of the website. Refusing all cookies may impact your ability to use the site correctly. Most browsers also allow you to delete cookies you already have, allowing you to remove cookies from your system. Below are help links on cookies from the most popular browsers, you can visit them to provide more information.

Alternatively, if you are concerned with third party advertising cookies, you can turn these off by visiting: Your Online Choices site. Please note that not all of these advertisers are likely to be on our website.

For more information about privacy issues you may wish to visit the website for the Information Commissioner’s Office.

Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Cookie Policy, which sets out information about the cookies on our site.

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time, as they are legally binding on you. Some of the provisions contained in these Terms of Website Use may also be superseded by provisions or notices published elsewhere on our site.

We may update and change our site from time to time to reflect changes to our products and services, our users’ needs and our business priorities. Where possible, we will try to give you reasonable notice of any major changes (for the avoidance of doubt and without limitation, this does not include updates to content).

Our site is made available free of charge with products or services available for purchase.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted.

We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. Where possible, we will try to give you reasonable notice of any suspension or withdrawal (for the avoidance of doubt and without limitation, this does not include suspension or withdrawal of content).

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these Terms of Website Use and other applicable terms and conditions, and that they comply with them.

The following content standards apply to any and all material which you contribute to our site “contributions”, and to any interactive services associated with it “Content Standards”. You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.

Contributions must: Be accurate (where they state facts). Be genuinely held (where they state opinions). Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not: Contain any material which is defamatory of any person. Contain any material which is obscene, offensive, hateful or inflammatory. Promote sexually explicit material. Promote violence. Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age. Infringe any copyright, database right or trade mark of any other person. Be likely to deceive any person. Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence. Promote any illegal activity. Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety. Be likely to harass, upset, embarrass, alarm or annoy any other person. Be used to impersonate any person, or to misrepresent your identity or affiliation with any person. Give the impression that they emanate from cycling.tours, if this is not the case. Advocate, promote or assist any unlawful act such as (by way of example) copyright infringement or computer misuse.

WHY WE MAY SUSPEND OR TERMINATE YOUR USE

Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Website Use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify cycling.tours at our contact address.

You may use our site only for lawful purposes. You may not use our site:

• In any way that breaches any applicable local, national or international law or regulation.

• In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.

• For the purpose of harming or attempting to harm minors in any way.

• To send, knowingly receive, upload, download, use or re-use any material which does not comply with our Content Standards which are set out below.

• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

• To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

• Not to reproduce, duplicate copy or re-sell any part of our site in contravention of the provisions of our Terms of Website Use.

• Not to access without authority, interfere with, damage or disrupt:

• any part of our site;

• any equipment or network on which our site is stored;

• any software used in the provision of our site; or

• any equipment or network or software owned or used by any third party.

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy and may download extracts, of any page(s) from our site for your personal use.

If we make a file available for download from our website including without limitation a .pdf or .gpx file, it is for your personal use and is subject to these terms of website use. You must not share it.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from cycling.tours or our licensors. You may not reproduce in any format (including on another website) any part of our site (including content, images, designs, look and feel) without our prior written consent.

If you print off, copy or download any part of our site in breach of these Terms of Website Use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

We make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.  Any of the material on our site may be inaccurate or out of date at any given time, and we are under no obligation to update such material.

We therefore disclaim all liability and responsibility arising from any reliance placed on the information and content on our site by any visitor to the site, or by anyone who may be informed of any of its contents.

You understand that you download from, or otherwise obtain content or services through our site at your own discretion and risk.

This website may include information and materials uploaded by other users of the site, including to comments, bulletin boards and chat rooms. This information and these materials have not been verified or approved by cycling.tours. The views expressed by other users on our site do not represent our views or values.

If you wish to complain about information and materials uploaded by other users please contact Cycling.tours

Please note that we only provide our site for domestic and private use. Without prejudice to that, the following terms apply. Whether you are a consumer or a business user:

We do not exclude or limit in any way our liability to you where it would be unlawful to do so.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Terms and Conditions of Supply.

If you are a business user: We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• use of, or inability to use, our site; or

• use of or reliance on any content displayed on our site.

• In particular, we will not be liable for:

• loss of profits, sales, business, or revenue;

• business interruption;

• loss of anticipated savings;

• loss of business opportunity, goodwill or reputation; or

• any indirect or consequential loss or damage.

If you are a consumer user: You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to a) correctly follow installation instructions or b) to have in place the minimum system requirements advised by us or c) to have in place suitable virus protection software.

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with our Content Standards.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, modify, adapt, distribute, publish and disclose to third parties any such material for any purpose.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with these Terms of Website Use including without limitation our Content Standards. You are solely responsible for securing and backing up your content.

We do not guarantee that our site, including without limitation .gpx and .pdf files you download from it, will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the Content Standards.

If you wish to link to or make any use of content on our site other than that set out above, please contact cycling.tours

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by cycling.tours of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

We may from time to time provide interactive services on our site, including, without limitation:

Chat rooms, bulletin boards, allowing users to comment on blog posts, articles and guides, allowing users to submit blog posts, articles and guides to the site.

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our Content Standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

The following terms of our Terms of Website Use Policy constitute our Acceptable Use Policy:

We will determine, in our discretion, whether there has been a breach of our Acceptable Use Policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with our Acceptable Use Policy constitutes a material breach of the Terms of Website Use Policy upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

• Immediate, temporary or permanent withdrawal of your right to use our cycling.tours sites and social media.

• Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.

• Issue of a warning to you.

• Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.

• Further legal action against you.

• Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of our Acceptable Use Policy.

The actions and responses described above are not limited, and we may take any other action we reasonably deem appropriate in respect of breach of our Acceptable Use Policy or our Terms of Website Use Policy.

Waiver and release of liability

In consideration of us providing the site in connection with activities including, but not limited to cycling and route planning (the “Activities”), you agree to the terms of this our Waiver and Release of Liability (“Release”) set out below.

You fully understand and acknowledge the following: The Activities have inherent risks, dangers, and hazards; Your participation in the Activities carries with it the potential for property loss and serious injury or illness, including, but not limited to, bodily injury, disease, strains, fractures, partial and/or total paralysis, death or other ailments that could cause serious disability; The risks and dangers arising out of or related to the Activities may be caused by negligence of yourself, the owners, employees, officers or agents of our company, the negligence of sponsors, manufacturers, manufacturers, bike dealers, highways authorities, drivers of vehicles, promoters, clubs, agencies, personal trainers, participants, or other parties, as well as accidents, breaches of contract, the forces of nature, or other causes. Risks and dangers may arise from foreseeable or unforeseeable causes including, but not limited to, those caused by terrain, darkness, altitude, temperature, weather, condition of participants, equipment, inadequate safety equipment, vehicular traffic, actions of other parties, fixed or moving objects, lack of hydration, and such other risks, dangers, and hazards that are integral to the Activities in an outdoor or recreational environment; and You assume all risks and dangers relating to the Activities and all responsibility for any losses and/or damages. You are also solely responsible for whether you will or will not wear a helmet or other protective gear or equipment. Further, to the fullest extent permitted by law, you

1. on behalf of yourself, your personal representatives and your heirs voluntarily agree to release, waive, discharge, hold harmless, defend and indemnify our company, and its owners, agents, officers and employees from any and all claims, actions or losses which may arise out of your use of our services arising out of or relating to the Activities; and

2. specifically understand that you are releasing, discharging, and waiving any claims or actions that you may have presently or in the future for the negligent acts or other conduct by the owners, agents, officers or employees.

If any provision or part-provision of these Terms of Website Use is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of these Terms of Website Use.

If you are a consumer, please note that these Terms of Website Use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these Terms of Website Use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales. Cycling.tours is operated by The Cycling Show Ltd under brand licence from The Cycling Co the rights holder of all intellectual property.

Cycling.tours in-house EVENTS only

Terms & Conditions

IMPORTANT. These Terms and Conditions cover all events purely organised by Cycling.tours Events. Please read them carefully prior to registering for the event. You should only register and enter the event if you have read, understood and agreed with these conditions.

These conditions represent a legally binding agreement between you and Functional Fitness Events. If you have any questions about these terms please contact cycling.tours.

1. General

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts. These conditions constitute the entire agreement and supercede any previous agreement between you and the organiser. You acknowledge by completing the entry form you cannot rely on any statement or representation or assurance however made by any person other than as laid out in this agreement. If any of these conditions shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these conditions, shall be enforced to the fullest extent allowed by law as to the effect the intentions of the parties, and shall not affect the validity of any remaining conditions. The terms and conditions do not affect your statutory rights. These terms were last updated Jan 2021.

2.Limit of Liability

The Organiser shall not be liable for any loss, death, injury or damage however caused to any person or property, except where such loss, death, injury or damage is a result of the negligent acts or omissions of the organiser. Any claim to which legal liability is established shall not include damages for indirect or consequential loss.

3. Conditions of Entry

The minimum age for our events is 17 years as of the 31st December 2020. You acknowledge that participation in our events involves the real risk of serious injury or death from various causes including exertion, strenuous activity, equipment failure, dehydration, collisions, or incidents involving other competitors, spectators or other road users, aspects of the course or bad weather conditions. The event will be physically demanding and you are aware of the associated medical and physical risks involved. You accept that you are physically capable of competing in the event and agree that, subject to the limitation of liability paragraph below, cycling.tours, its officers, agents, affiliates, sponsors or medical advisers are not responsible for any injury or illness that you may suffer as a result of your participation in the event. The entrant accepts that should any medical or physical condition arise prior to the event which is likely to affect their ability to compete then the entrant will withdraw in accordance with these terms and conditions. It is the entrant’s responsibility to ensure that their equipment including bike is roadworthy and helmet complies with the British Cycling England rules and regulations. The organiser reserves the right to disqualify or remove the entrant from the event for general misconduct, dangerous racing or other unreasonable behaviour. Should the entrant be disqualified or removed there will be no entitlement to a fee refund or an entry credit. You will inform us on the reverse of your race number of any medical conditions from which you suffer. You give permission to our event staff and medical support to make decisions regarding your medical care and treatment and, where necessary, to authorise such care and treatment in emergency situations. You understand that our event staff will make every reasonable effort to reach your emergency medical contact you have supplied, however you hereby give permission to the medical professional whose services might be required to provide medical care and treatment.

Unless otherwise specified by the organiser and subject to temperature readings on the day, swimming wetsuits are compulsory for any open water swim participation. It is the entrant’s responsibility to provide a wetsuit. Entrants / attendees without a wetsuit will not be allowed to compete / participate. Shortie wetsuits are allowed but not recommended since they are not as buoyant as a swimming wetsuit. Surfing wetsuits will be very tiring on the swim as they are not as flexible as a swimming wetsuit. You further acknowledge and understand that compulsory insurance effected for the event may not cover you for any or any injury, loss or damage sustained by you. You are strongly advised to obtain personal accident and personal items coverage, adequate for the event.

4. Confirmation of Entry

When you register for a Cycling.tours Event you will receive a confirmation email within 24hours. If you do not receive this email please get in touch with us via the contact form on the website and we will chase this up for you.

5. Pre Event Information

All necessary information for the event will be published on the event web site. Updated details of any alterations to race information will be made available on the web no later than 7 days prior to the event. It is the responsibility of the entrant to ensure they have accessed the relevant information online. No information will be sent through the post. It is your responsibility to ensure you have provided us with a valid e-mail to prevent important e-mails going to junk.

6. Withdrawal or Cancellations

All entries are electronic. There is a 10 day cooling off period after placing your order when a full (a small deduction will be taken as an administration fee) refund is possible if you contact cycling.tours on our website form.

This cooling off period no longer applies in the month leading up to the event. You may withdraw from the event at any time, subject to the provisions of this clause.

Cancellation of an event 8 week prior to the event 50% refund.

Cancellation of an event 4 weeks prior to the event 25% refund.

Cancellation of an event less than 4 weeks from the day of the event no refund.

All cancellations can be deferred to the next years equivalent event if 1 months notice is given before the day of the event. There is a 10% admin charge for all deferrals. You cannot defer a deferred entry.

All refunds are based on the entry fee that you paid and not the current entry price.

7. Place Changes

Event entrants cannot transfer their place with that of another athlete. This is due to insurance issues and any athlete found to have transferred their entry will be disqualified and banned from any future cycling.tours Event.

8. Event Changes

We reserve the right to change the format of the event or cancel the event. We will only exercise these rights due to events beyond our control and in the event of the event being changes you will receive a 25% Discount for any future cycling.tours Event. One example of such a change could be if extreme weather means that the distance or duration of the event is reduced significantly for safety reasons in which case the event would change. Should we require to change the date of the event, you will have 14 days to notify us of your withdrawal from the event and receive a refund but thereafter will be held to the above terms set out in point 6. Should we have to cancel the event we will offer you a place at one of our other events. No refunds will be issued at any event on the day.

9. Publicity & Results

You irrevocably consent to your appearance being filmed, recorded on any media of whatever nature, and consent to your name, appearance, photograph being used for the purposes of promoting the event and to the commercial rights relating to the event. We reserve the right to change these terms and conditions. You also give permission to cycling.tours Events & Coaching and their business partners delivering the event to use your email address for the purpose of marketing and promoting our future events. We will never share your email address or personal information with third party companies that are not providing a service in operating the events.

10. Insurance

Cycling.tours are fully insured with both public and private liability cover. However individual athletes are strongly recommended to take out their own insurance which covers them to take part in sporting activities of this nature.

11. Right to Refusal of Entry

Cycling.tours maintain the right to refuse or revoke entry to any applicant, where they believe that accepting the entry could prejudice the event, the promoting organisation their sponsors, associates or staff. This right of refusal extends to include applications where acceptance is considered by the promoters to be likely to infringe upon the enjoyment of any persons connected with the event, including staff, marshals, volunteers & other competitors.

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This work is protected by copyright. The Cycling Show Ltd asserts their moral rights over this work in accordance with the Copyright Designs and Patents Act 1988